Piso King Privacy Policy – Your Data, Handled with Care

1. Who We Are

This Privacy Policy applies to piso king, the online betting and gaming platform operated at pisoking.best ("piso king", "the Platform", "we", "us", "our"). Piso king is the data controller responsible for your personal information collected through the platform. If you have any questions about this policy or our data practices, you can reach us at support@pisoking.best.

By registering an account, accessing the website, or using any service provided by piso king, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the platform constitutes your acceptance of the practices described here.

2. Personal Data We Collect

Piso king collects the following categories of personal data from players. We collect only what is necessary for the purposes described in this policy.

Category	Examples
Identity Data	Full name, date of birth, government-issued ID details
Contact Data	Email address, mobile number, residential address
Account Data	Username, password (hashed), account preferences, security settings
Financial Data	Payment method details (e.g., GCash number, bank account details), transaction history, deposit and withdrawal records
Betting and Gaming Data	Bets placed, game history, wagering patterns, account balances
Technical Data	IP address, browser type and version, device type, operating system, session data
Usage Data	Pages visited, features used, time spent on the platform, click patterns
Communications Data	Records of your communications with piso king support, chat logs, email correspondence

Piso king does not intentionally collect sensitive personal data beyond what is required for identity verification and anti-money laundering compliance. We do not collect data about racial or ethnic origin, religious beliefs, political opinions, or health information as part of standard platform use.

3. How We Collect Your Data

Personal data is collected through several channels when you interact with piso king:

• Direct registration: Information you provide when creating your piso king account — name, contact details, date of birth, and chosen payment method details.
• Identity verification: Documents you submit in response to a verification request, such as a government-issued ID, passport, or proof of address.
• Payment processing: Transaction details that pass through our payment integration with GCash, Maya, BDO, BPI, and other accepted channels.
• Platform activity: Data generated automatically when you use piso king — pages visited, bets placed, games played, and session information collected through standard web server logs.
• Cookies and tracking technologies: Small data files placed on your device when you visit the platform. See the Cookies section below for full details.
• Support interactions: Information you share with our support team through email, chat, or any other communication channel.
• Third-party verification services: In some cases, identity or fraud checks may incorporate data from regulated third-party verification providers.

4. Why We Use Your Personal Data

Piso king processes your personal data for the following purposes:

• Account creation and management: To set up and maintain your piso king account, authenticate your login, and personalise your experience on the platform.
• Processing bets and payments: To accept your deposits, settle your bets, calculate and credit your winnings, and process your withdrawal requests through your chosen payment channel in Philippine Peso.
• Identity verification and age verification: To confirm that you meet piso king's eligibility requirements, including the minimum age of 18 years.
• Fraud prevention and security: To detect and investigate suspicious account activity, prevent unauthorised access, and protect the integrity of the platform and all players on it.
• Anti-money laundering (AML) compliance: To monitor transactions and betting patterns in line with financial crime prevention obligations applicable to licensed gaming operations.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the piso king support team.
• Responsible gaming: To monitor for signs of problem gambling behaviour and enforce tools such as deposit limits, self-exclusion, and session limits where requested or required.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the overall piso king experience for all Filipino players.
• Legal and regulatory compliance: To fulfil obligations under applicable laws and respond to lawful requests from regulatory authorities.
• Marketing communications: To send you promotional offers, bonuses, and platform updates — only where you have given consent or where we have a legitimate interest, and always with the ability to opt out.

5. Legal Basis for Processing

Piso king processes your personal data on one or more of the following legal grounds, depending on the purpose of each processing activity:

• Contractual necessity: Processing required to fulfil the agreement between you and piso king — for example, processing your bets and payments.
• Legal obligation: Processing required to comply with applicable laws — for example, age verification and AML monitoring.
• Legitimate interests: Processing that serves piso king's legitimate business interests and does not override your rights — for example, fraud detection and platform security monitoring.
• Consent: Where you have given explicit consent to a specific type of processing — for example, receiving marketing communications. You may withdraw this consent at any time.

6. Who We Share Your Data With

Piso king does not sell your personal data to any third party. We share your data only in the following circumstances and only with recipients who are bound by appropriate data protection obligations:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay, PESONet, and Visa/Mastercard processing networks — to execute your deposits and withdrawals securely.
• Identity verification providers: Regulated third-party KYC and AML compliance services that assist piso king in verifying player identities and monitoring for financial crime.
• Technology service providers: Cloud hosting, database management, security monitoring, and platform infrastructure providers who process data on our behalf under strict contractual terms.
• Regulatory and law enforcement authorities: Where legally required to share information in response to a lawful request, court order, or regulatory investigation.
• Fraud prevention networks: Industry fraud prevention databases that help identify and block bad actors across multiple platforms, protecting all legitimate players.

All third-party service providers with access to personal data collected by piso king are contractually required to process that data only for the specific purpose authorised, to maintain appropriate security measures, and to comply with applicable data protection law.

7. Cookies and Tracking Technologies

Piso king uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file placed on your device by your browser when you visit the site. Here's how we use them:

• Essential cookies: Required for the platform to function — maintaining your logged-in session, remembering your preferences, and enabling security features. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Help piso king understand how players use the platform — which pages are visited most, where players encounter issues, and how sessions flow. This data is used in aggregate form to improve the user experience.
• Preference cookies: Store your selected preferences — language settings, display options, and similar personalisation choices — so you don't have to reset them each visit.

You can control cookie settings through your browser. Blocking essential cookies will affect platform functionality. Analytics and preference cookies can typically be disabled without affecting your ability to place bets or manage your piso king account.

8. How Long We Keep Your Data

Piso king retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods generally apply:

• Active account data: Retained for the duration of your account and for a reasonable period after closure to resolve any disputes and meet legal obligations.
• Financial and betting records: Retained for a minimum of 5 years after the transaction date, in line with anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for a minimum of 5 years after account closure or the date of the last verified transaction.
• Support communications: Retained for up to 3 years after the last communication to assist with ongoing support and dispute resolution.
• Technical and usage logs: Typically retained for up to 12 months, used primarily for security monitoring and platform improvement.

When data is no longer required and no legal obligation to retain it exists, piso king securely deletes or anonymises it so it cannot be linked back to you.

9. How We Protect Your Data

Piso king implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and piso king's servers is encrypted using SSL/TLS protocols
• Passwords are stored using industry-standard one-way hashing — your actual password is never stored in readable form
• Access to personal data within piso king is restricted on a need-to-know basis, and all access is logged and monitored
• Regular security assessments and penetration testing are performed to identify and address vulnerabilities
• Our payment integrations comply with the security standards of each respective payment network
• Staff who handle personal data receive data protection training and are bound by confidentiality agreements

Despite these measures, no internet-connected system can guarantee absolute security. If piso king becomes aware of a data breach that is likely to affect your rights and freedoms, we will notify you and any applicable regulatory authority as required by law.

10. Your Rights as a Piso King Player

As an individual whose personal data is processed by piso king, you have the following rights. These rights apply subject to certain conditions and exceptions, particularly where data retention is required by law.

• Right of access: You can request a copy of the personal data piso king holds about you at any time.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances — for example, if data is no longer needed for the purpose it was collected — you can request that piso king delete your personal data. This right does not apply where retention is legally required.
• Right to restrict processing: You can request that piso king limits how it uses your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to data portability: Where data is processed on the basis of your consent or contract performance, you may request a copy of that data in a structured, machine-readable format.
• Right to object: You can object to processing based on legitimate interests or direct marketing purposes. In the case of marketing, we will always honour an objection immediately.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact piso king at support@pisoking.best with the subject line "Privacy Rights Request." We will respond within a reasonable timeframe and in any case within 30 days of receipt.

11. Minors and Age Restrictions

Piso king is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has provided personal data to piso king, we will immediately delete that data and close the associated account.

If you believe a minor has registered on piso king or that a piso king account is being used by a person under 18, please notify us immediately at support@pisoking.best so we can investigate and act accordingly.

12. Updates to This Privacy Policy

Piso king may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When material changes are made, registered players will be notified via the email address on their account, and the effective date at the top of this page will be updated.

We encourage all players to review this policy periodically. Continued use of piso king after the effective date of any updated policy constitutes acceptance of the revised terms.

13. Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or piso king's data handling practices, please contact us:

• Email: support@pisoking.best
• Subject line: "Privacy Enquiry" or "Privacy Rights Request"
• Response time: We aim to respond to all privacy-related enquiries within 5 business days, and formal rights requests within 30 days.